World Class Care That
Your Eyes Need

The eye is a very sensitive and delicate organ composed of many important structures each working in harmony with the other to produce vision. Power check and glasses prescribed is only part of the eye examination. The function of all these small structures needs to be examined on a periodic basis by a qualified eye doctor so that any pathology of these which can harm vision can be caught at an early stage. Also, another crucial part of the glasses power testing is the refraction after dilatation. This is extremely important especially in children as well as adults with a lot of strain in the eyes.

Once you book an appointment with us, our care coordinator will confirm your appointment’s date, time and the doctor. If you choose to walk in without a prior appointment, then you will have to register yourself at the front desk.
Once you are checked-in, one of our optometrists who is assigned to you will greet you and begin the preliminary testing. They will also ask for relevant information about your eye and general health. Once the initial examination is done, your file is wirelessly transferred to your preferred eye specialist.
Your eye specialist will perform a thorough evaluation of your eyes. If required they may ask for a dilatation of your eyes, either to relax the strain in the eyes for accurate power testing or for examining your retina or both.
Once the examination is completed, your specialist will advise you on the most appropriate treatment for your condition.
If your pupils are dilated, your specialist will call you for a Post Mydiatric Test [PMT] to verify your final glasses prescription on the next day. The PMT test is NOT charged extra. It is an additional step taken by us to ensure that the glasses that we prescribe are extremely accurate.
If your specialist has advised any diagnostic eye scan, you may have to take another appointment at a later date for the same. If a slot for this available on the same day, our care coordinator will intimate you of the same.

It is always better to bring someone along with you for your eye testing. If our eye specialist decides to dilate your pupils, then you will have blurry vision for 6 hours. Driving or seeing bright objects or doing near work will be difficult for the duration of the action of these drops i.e 6 hours. However if it is an emergency, please feel free to drop in alone. Our eye specialist will defer dilating your eyes to another date unless it is mandatory for immediate treatment for your condition. We also recommend you to bring sunglasses to reduce the irritation caused by bright light after the dilatation.

If you have been advised any eye surgery by your eye specialist, and you are unable to undergo the procedure immediately, then it is better to discuss the same with your specialist. Your specialist is the best judge to determine how soon you need to undergo the procedure and would definitely be able to advise on the same. Neglecting the advise by your eye specialist may cause more harm to your eyes.

The tests are performed by our team of experts under the supervision of our specialists. Most tests are non-contact tests and are safe for the eyes. For certain tests, the use of lubricant and dilating eye drops are suggested. Our team will inform you about this before the use of these drops. Dilating drops relax the accommodation muscles of the eyes, and hence you will have difficulty for focussing for near for upto 8 hours after its use. All instructions and information are circulated to the patients before undergoing eye examinations.

Depending on the type of procedure that you have undergone, the healing time for visual recovery would vary. For E.g most patients who undergo cataract surgery at Sri Eye Care start driving during the day after 24 hours. Once your vision recovers and the eye has healed to a satisfactory level, you doctor would permit you to resume your driving.

Most eye surgeries are performed with topical anesthetics or local anesthetics. Therefore there usually are no additional dietary restrictions that you have to follow during your treatment other than what has been normally recommended by your family doctor. However, if any kind of general anaesthesia has been planned, then you will have to be on an empty stomach for a designated period before your procedure.

Yes, appointments help you to know the real-time availability of our ophthalmologists. You can plan your travel to our hospital, based on your slotted consultation time. It would also be advantageous as waiting times are lesser for people you have a prior appointment.

If this is your first visit, our ophthalmologists examine your eye and direct you to take the necessary tests. If you have been instructed to take any other test before visiting your eye doctor, then it may be optimal for you to do the same to aid in faster and better care for your eyes.

Yes, you are allowed to change your schedule. We will reschedule your appointment at your convenience. We will check your reschedule request with our ophthalmologist’s availability. Depending on the availability of slots, we will update your schedule as soon as possible.

Yes, for the safety and convenience of our patients, we have added the option of video Consultations. However, as you may be aware, there are many limitations of online consultations in the field of eye care since most eye examinations are conducted via machines and microscopes. Hence we request you to limit video consultations for immediate and urgent emergency eye care. Your video consultation request is processed with the ophthalmologist’s availability and the schedule is sent to you within a short time.

We take special attention and consideration to choose the right eye expert to give you the best treatment and medical care. At Sri Eye Care, we follow strict norms in doctor selection and trust us, our ophthalmologists are the leading experts in Eye Care.

We have made this information available in an open-source at our website in section “DOCTORS”. You can access the profile and expertise of our doctors. Also, during your visit, our doctor’s profiles are available in printed form. You have easy access to know more about us.

You can select the doctors of your choice. At the time of your appointment, it is much needed to specify your doctor to consult. Your schedule is charted out with regards to our doctor’s schedule. If your selected doctor is unavailable, you are given a choice to consult the other available doctors or you can reschedule your appointment later.

Yes. Eye specialists for different departments are available with the leading experts to service you with the best medication. At Sri Eye Care, you can take eye treatment for comprehensive eye illnesses and conditions.

We accept all modes of transaction including Cash, Major credit and debit cards, UPI and Net banking. However, transactions through Netbanking are approved on a case to case basis only.

Yes. We do accept and process health insurance. Kindly check with the available medical insurers and ensure you avail your health insurance coverages.

We request you to check with our management to know about the discounts that are currently available.

Yes. Our staff will assist you with the payment process. Any clarifications required on the same will be addressed to you by our staff and management. We are happy to assist you with your requests.

We follow strict regulations and norms to protect your personal information. We assure you that your information is protected and we comply with the government policies on protecting your data.

Yes, Our systems are protected with high end and advanced technologies to protect our patient’s information. There is no possibility of data breach.

Yes. You are intimated and informed about the information disclosures. We extend our support to clarify your concerns on the same.

As a principle, we do not collect and store any personal belongings from our patients. You are requested to hand over all personal belongings to your attendant. The management of Sri Eye Care cannot be held responsible for any loss of personal belongings.